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How We Operate and What Governs Your Account

Every account on notitimba is subject to a set of terms that define how we handle your data, your wallet activity, and your access — and those terms are shaped by the state laws that apply where you are.

State-law eligibility appliesPayPal, Venmo, Play+ wallet termsAccount data handled securelyContact us to request changesClear dispute process
notitimba How We Operate and What Governs Your Account
HOW WE PROTECT YOUR DATA

Data Handling, Cookies, and Account Security

notitimba applies SSL encryption to every session — whether you are checking your account balance on mobile or completing a Play+ deposit on desktop. We collect the data we need to run your account and comply with state-level requirements, and we do not sell personal information to third parties. You can request a copy of the data we hold on you at any time.

SSL Encryption

Every page and transaction on notitimba runs over SSL. Your PayPal and Venmo session details are never stored on our servers after the transaction clears.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to improve the account flow. You can manage cookie preferences in your browser settings at any time.

Data Retention

Transaction and identity records are kept for the period required by applicable state law. After that window, personal data not needed for compliance is deleted from active systems.

Account Changes

To update your registered email, wallet details, or personal information, submit a request through the Account Portal or contact support via live chat for identity verification before changes are applied.

LEGAL CONTACT PATHS

How to Reach Us on Policy Matters

If you have a question about your rights under our terms, a data request, or a dispute about a transaction tied to your PayPal, Venmo, or Play+ wallet, these are the direct paths to the right team. Keep your account email handy — we use it to verify your identity before discussing any account-level detail.

Live Chat Open the chat icon from any page in your account dashboard. Policy and account questions are handled there during normal support hours.
Email Support Send your legal or data request to the support address listed in your account settings. Include your registered email and the nature of your request.
Account Portal Log into your account and navigate to the Help section to submit a formal dispute, pull transaction records, or flag a payment discrepancy.

Questions About Your Rights and Our Policies

These are the questions we hear most often from account holders who want to understand their rights, how their data is used, and what happens when something goes wrong with a payment or access request.

Access depends on the law of your specific state. We serve eligible states only. Check your state's current status before opening an account — we cannot confirm eligibility on your behalf.

Log into your account, go to the Help section, and submit a data request. We verify your identity using your registered email before releasing any personal records.

Payment session data is not stored on notitimba servers after a transaction completes. Your PayPal and Venmo accounts remain under those providers' own security and terms.

Yes. Submit a dispute through the Account Portal or via email support. Include your registered email and the transaction reference. We aim to acknowledge disputes within two business days.

Records are retained for the period required under applicable state law. Once that obligation ends, personal data not needed for compliance purposes is removed from active systems.

Reach out through live chat or email support with your account email and a description of the issue. Policy-related restrictions are reviewed by our compliance team, not automated systems.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.